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Terms of Service

Effective September 23, 2026 · Version 1.1

These Terms are an agreement between you and Create Business Solutions, LLC, a Virginia limited liability company doing business as Vonderfill (“Vonderfill,” “we,” “us,” or “our”). Create Business Solutions, LLC is the contracting provider of the Vonderfill service.

Agreement and customer acceptance

You accept these Terms by creating an account, clicking an acceptance control, signing an order or statement of work, or using Vonderfill after receiving notice of these Terms. If you create or administer a business account, you represent that you have authority to bind that business. A person who joins an existing business as staff accepts these Terms for their own use of Vonderfill; the business is bound by its owner or authorized administrator, not by staff who join.

The service and agreed scope

Vonderfill provides software for local service businesses, including scheduling, an embeddable booking widget, quotes, jobs, customer communications, invoicing, and integrations. Vonderfill does not host or build business websites; the booking widget runs on the website you or your web designer provide, or through your booking link and QR code. Your selected plan, order, proposal, or statement of work (together, an “SOW”) defines the agreed features, services, fees, deliverables, responsibilities, and schedule. Only expressly listed items are included. A signed SOW controls if it conflicts with these Terms for that engagement.

Plans, billing, and cancellation

Plan price, billing interval, included features, and employee limits are shown before purchase. Subscriptions continue and renew until canceled. You may cancel future renewal at any time; access continues through the paid period. Except where these Terms, a written offer, or law says otherwise, fees already paid are nonrefundable. Contact us before disputing a subscription charge with your card issuer so we can resolve it directly. A founding-rate commitment is a rate lock, not a discount: it applies to your subscription for as long as it stays current, and it ends only when the subscription is canceled or lapses.

Phases, milestones, and signoff

Standard subscriptions provide the features described for the selected plan and are not project engagements. If CBS performs implementation, migration, configuration, or other project work, the SOW may divide it into phases or milestones with acceptance criteria. You must review a submitted deliverable within the stated period, or ten business days if none is stated, and either accept it or identify specific material failures. A deliverable is accepted when approved in writing, used in production, or not rejected within that period.

Change control

Either party may request a project-scope change. A change is effective only when both parties approve a written change order describing revised work, fees, responsibilities, and timing. CBS need not begin additional work before approval. Product features may evolve as described below.

Your account and responsibilities

You are responsible for authorized account activity, accurate configuration, lawful business practices, and protecting credentials. You must provide required notices and obtain permissions for customer, employee, and other information you submit. Do not misuse the service, probe security, infringe rights, send unlawful communications, or use Vonderfill for illegal activity.

Your customers, payments, and third parties

You remain solely responsible for your products, services, prices, appointments, refunds, taxes, disputes, licenses, promises, and relationship with your customers. Customer payments flow through your own Stripe account; Vonderfill does not hold the funds or become a party to your customer transactions. Stripe and other integrations are governed by their own terms. CBS does not assume another person’s duties or liability unless an authorized CBS representative expressly agrees in a signed writing.

Data and private information

You retain ownership of your business content and customer data. You authorize CBS to process it to provide, secure, support, and improve Vonderfill under the Privacy Policy. Each party will use reasonable safeguards and limit access to people who need it. You are responsible for the legality, accuracy, and retention instructions for data you control.

Intellectual property

CBS owns Vonderfill, its software, design, documentation, and improvements. Subject to these Terms and payment, CBS grants you a limited, nonexclusive, nontransferable right to use the service for your business. You grant CBS the rights needed to host, reproduce, and process your content solely to provide the service.

Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VONDERFILL AND ALL DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CBS DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CBS DOES NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE OPERATION OR ANY PARTICULAR BUSINESS RESULT. CBS will use commercially reasonable efforts to keep Vonderfill available and to respond to support requests.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. CBS’S TOTAL LIABILITY ARISING FROM VONDERFILL OR AN ENGAGEMENT WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID CBS FOR THE AFFECTED SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS. These limits do not apply to CBS’s gross negligence or willful misconduct, or where prohibited by law.

Indemnification and hold harmless

You will defend, indemnify, and hold harmless CBS and its members, officers, employees, and contractors from third-party claims and reasonable costs arising from your business operations, including your content, services, customer relationships, employment matters, unlawful use, breach of these Terms, or infringement of another person’s rights. CBS will defend, indemnify, and hold you harmless from third-party claims and reasonable costs arising from the Vonderfill platform itself, including a claim that the Vonderfill software as provided by CBS and used as permitted infringes another person’s intellectual property rights. The indemnified party will promptly notify the indemnifying party and allow it to control the defense, subject to the indemnified party’s right to participate. Neither party must indemnify the other for that other party’s own gross negligence or willful misconduct.

Exclusive remedy

For a substantiated failure to provide a paid service materially as agreed, your exclusive remedy is, at CBS’s option, correction or re-performance of the affected service, or a prorated refund of fees paid for the affected period or deliverable, subject to applicable law and the limits above.

Availability, suspension, and termination

Features may change and third-party services may become unavailable. CBS may suspend access for nonpayment, material breach, unlawful activity, or a security risk. Either party may terminate an SOW as it provides. You may stop using Vonderfill and cancel your subscription at any time.

Disputes and binding arbitration

Before filing a claim, each party will give written notice and allow 30 days for informal resolution. Except for small-claims matters or temporary injunctive relief, disputes will be resolved by confidential, individual binding arbitration administered by the American Arbitration Association under its applicable rules, in Virginia or remotely. You and CBS waive jury trial and class or representative proceedings to the extent permitted by law.

Virginia law and complete agreement

Virginia law governs these Terms. Virginia courts have exclusive jurisdiction over matters not subject to arbitration. These Terms, the Privacy Policy, each SOW, and each approved change order form the complete agreement about Vonderfill. CBS may update these Terms prospectively. For a material change, CBS will give at least 30 days’ notice to the account email on file before the new effective date; you may cancel before that date to reject the change, and continued use after it is acceptance.

General

If a provision is unenforceable, the rest remains in effect. A party’s delay in enforcing a right is not a waiver. You may not assign these Terms or an SOW without CBS’s written consent; CBS may assign them to a successor to its business. Notices to you may be sent to the account email on file; notices to CBS go to the contact address below.

Contact and notices

Create Business Solutions, LLC, DBA Vonderfill. A notice to CBS under these Terms, including the pre-claim notice above, is effective when sent by email to nicknowlin@createbusinesssolutions.com or by mail to 805 Glenburnie RD #8203, Richmond, VA 23226.